The Bristol Sling Ladies & Building Bonds Bristol

BORROWING TERMS AND CONDITIONS – PLEASE KEEP FOR REFERENCE 

1.Loan Form 

A Loan Form must be completed (via Google forms) for each carrier you borrow with your full name, address and contact details, loan charges, deposit values, and due date.  A copy of these Terms and Conditions, including details of your hire will also be provided for you to keep.

 

Your personal details will be kept in accordance with our Privacy Policy, and will only be used to contact you in relation to your loan and occasional Sling Library events or promotions. You can request to be removed from our mailing list at any time by contacting us at the following email address: bristolslingladies@gmail.com.  See our Privacy Policy here.

2.Loan Cost and Duration 

All carriers are loaned subject to availability, condition and suitability.

Subject to availability up to two carriers may be borrowed at one time.  This may be limited to no more than one of each carrier type. Once a carrier is returned another loan may be made.

The standard loan period is two weeks and costs £10 per carrier for up to two weeks if hired at a library meet or as a renewal or £15 if hired direct from The Bristol Sling Ladies (doorstep hire with fitting), unless included within a consultation fee. A four week loan period is discounted to £18 at library meets and £23 if doorstep hire.

The maximum loan period per carrier is 12 weeks. Further carriers or slings can be hired, but a new loan form must be completed and signed. In the case of the Free Stretchy Hire scheme, the extension of the loan for 12 weeks after the free period shall be deemed a new loan.

3.Deposit 

A fully refundable deposit is required for each loan. The deposit amount is dependent on the value of the carrier being borrowed and will be returned in full following the timely return of the carrier undamaged with all instructions and any additional accessories.

The replacement of any lost carriers, accessories or instructions will be paid for out of your deposit.  Charges for lost components will be equal to replacement cost (including any postage costs). Charges for items damaged beyond normal wear and tear will be judged on a case by case basis.

4.Payment Methods 

Hire/consultation costs are payable by cash, card or bank transfer. 

Deposits may be given as cash, separate cheque or card details and are refunded by the method given.  If a client is unable to provide a deposit by the above methods, bank card details may be taken and the client’s card will be charged for any late charges due and for the replacement of the carrier if it is not returned or is returned damaged.

5.Late Returns 

If you return your carrier late, a late fee of £1 per day is charged for every day past the agreed returns due date until the date that you contact us and agree a resolution. These fees will be deducted from your deposit or charged to your bank card if no deposit has been left.

It is often possible to renew your loan for an additional 2 weeks period (unless the carrier has been reserved), with payment made by card  or bank transfer.

Under adverse or unforeseen circumstances we may reduce or waive fines for late returns as long as the late period is less than 7 days and has been fully agreed with The Bristol Sling Ladies before the end of the loan period.

If we do not hear from you within 30 days of the end of your loan period, we will consider the carrier lost and charge your card – if this isn’t possible small claims court proceedings will be started.

If you are unable to return your carrier by the agreed date due to  staff illness or holidays, we will extend your loan period for free and agree a new returns due date with you.

6.Returning and Posting Carriers 

Returns can be made via a prearranged agreement to attend a sling library meet or by prior arrangement to meet at a mutually convenient location. If this is not possible the carrier and instructions may be returned by post to arrive on or before the returns due date.

Carriers and instructions returned by post should be returned to: The Bristol Sling Ladies, 261 Badminton Road, Frampton Cotterell BS36 2NL

The carrier is returned by post at your own cost and risk (we advise that you use Recorded or Special Delivery and retain proof of postage). Please ensure you allow sufficient time for the carrier to arrive by its return due date.

Please ensure that the carrier, instructions and any accessories are packaged appropriately – we prefer that you ‘double-bag’ the carrier and write the address on both layers.

7.Condition of the Carrier 

All carriers are checked before lending to ensure that they are in good condition and working order. The borrower may check the condition of the carrier prior to the start of the loan and must confirm on the loan form that it is in working order.

It is the borrower’s responsibility to check over the carrier before every use. Check all buckles, hems and seams ensuring that there are no tears, breaks, cracks or holes. If any damage is discovered, please stop using the carrier immediately and contact The Bristol Sling Ladies.

8.Safe Use of Carriers 

ALL CARRIERS ARE EXTREMELY SAFE WHEN USED PROPERLY; HOWEVER MISUSE CAN CAUSE INJURY TO YOURSELF OR YOUR CHILD. IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOU ARE USING THE CARRIER CORRECTLY AND THAT YOUR BABY OR CHILD IS SAFE AT ALL TIMES WHEN USING THE CARRIER.  The Bristol Sling Ladies cannot be held responsible for any accident that results in injury or death whilst the carrier is in your care.

All carriers are provided with instructions for safe use. If, for any reason they are not supplied, it is the borrower’s responsibility to ask for a copy of the instructions. On occasion, The Bristol Sling Ladies may only be able to provide you with an online link to manufacturer’s instructions. 

The borrower must read all safety, use and care instructions provided prior to using the carrier.  Carriers must only be used in accordance with the manufacturer’s instructions, though where there is a choice we may recommend particular carrying methods or positions.

The Bristol Sling Ladies suggests that after familiarising yourself with the instructions given you then practice using the carrier with a doll/teddy or cushion/pillow so that you get used to the tying/fastening/adjusting methods.

Always ensure that you seat your child correctly in the carrier and check any knots regularly as children do not stay still and straps and wrap passes can move or become loosened.

If you feel any pain while carrying your child, change the carrying position or remove the carrier.

If you are unsure about anything you read in the instructions, are not sure what you’re doing or are at all concerned, please ask The Bristol Sling Ladies. We can point you in the direction of lots of helpful sites to give you tips to make sure you’re getting the best out of the carrier and using it safely.

9.Care of Carriers 

Under no circumstances is it permitted to smoke whilst wearing or holding the carrier.  Please inform us if you are a smoker, or if there is a smoker in your home as the carrier will need careful laundering after it is returned. Smoking is known to increase the risk of cot death for babies, and these risks have also been linked to babies being in close contact with clothing or objects contaminated with smoke particles.

We cannot guarantee that there are no marks or hairs on the carriers we lend. Carriers are spot-cleaned and only laundered if necessary as freshly washed carriers will not be as soft or flexible as those that are not. If you would prefer to use a freshly laundered carrier please request this before you borrow.

Please therefore avoid washing the carrier, though do spot clean any marks when they occur using washing up liquid and water. If you feel it is necessary that the carrier is cleaned while on loan to you, please contact The Bristol Sling Ladies first for advice.

We cannot guarantee that there are no animal hairs on carriers, but The Bristol Sling Ladies asks that all carriers are kept away from pets to minimise this possibility.  If you are very allergic to animal hairs, please request that the carrier be laundered before you borrow it to help reduce any potential reaction.

Food and posset marks are expected when carrying children, but please keep the sling away from anything that may stain more permanently (oil, paint, pens, etc.), or anything that might damage it (scissors, velcro, keys in your bag, fire, etc.). The cost of damage beyond normal wear and tear may be removed from your deposit.

When using sunscreen, please apply it 20-30 minutes prior to using the carrier as it is difficult to remove from the sling if it should come into contact with it, even with washing.

All slings, carriers, instructions and accessories remain the property of Building Bonds Bristol / The Bristol Sling Ladies at all times, and all loans are subject to availability and our discretion. 

Confirmation of Loan Agreement is held and timestamped by the Google Form you completed in person when you hired the sling/s.

Address for returning or posting returned carriers to is: Building Bonds Bristol / The Bristol Sling Ladies, 261 Badminton Road, Frampton Cotterell BS36 2NL

For the duration of your loan, if you have any questions you can contact The Bristol Sling Ladies by emailing bristolslingladies@gmail.com or calling Emma Cooper  on 07780 667556.